MS
Miné S.
Small business · 2023-05-31
G2 ★★★★★Validate Your Agency and Build Trust
What they like: They have an excellent team who advocate for quality agency work. I love that clients can search for exactly what type of specialized service they need to support their projects. The process of interviewing clients for reviews builds a lot of trust for agencies and solopreneurs to get their work vetted and there's no better way to build trust than with this type of transparency. What they dislike: The process of getting a review published can take some time, because it's contingent on the client providing an interview to confirm what services were done, and their experience.
Client interviewsCredibility
VG
Vinayak G.
Marketing director · 2022-12-05
G2 ★★★★★Clutch.co - One platform for all B2B service needs
What they like: As we've a marketing agency we will have so many requirements like graphic design, landing page design, etc. We use clutch for this to find the best partner for us to handle these requirements. Clutch.co is one of the best out there in terms of listing the b2b service-based agencies with right details. What they dislike: I've used clutch.co and we use it most of the time. I like all the details except the Agency size details of the companies are a little bit inaccurate. But it's not a big problem, we just use LinkedIn to check the actual size of the agencies.
Finding agencies
VU
Verified User in Marketing and Advertising
Marketing and advertising firm · 2022-12-05
G2 ★★★★★Clutch Co. provides the best, pre-qualified inbound intent traffic for agencies anywhere. Period.
What they like: Clutch's process of verifying customer reviews places it leagues above any other service. Their support and SEO value are unmatched for agencies of any size when providing new customers. What they dislike: The search results are not user-friendly as they could be. The page design has lagged behind modern standards, ut the quality of information makes up for it in spades.
Inbound leadsVerified reviews
PP
Palak P.
Marketing consultant · 2022-12-02
G2 ★★★★★A complementary review profile with G2 to give you extra online goodwill
What they like: The best part of clutch is the questions they ask , Secondly they verify each review over the call and even cross examin the review with vendor , Just like G2 What they dislike: The only thing that I dislike about clutch review calls is that they use VOIP or some services, So If I have referred clutch 10 Clients to give me a review, 5 will not pick call from clutch since it is marked SPam by truecaller
Review callsBacklink
AA
Akash A.
Marketing operations analyst · 2022-12-02
G2 ★★★★★Wonderful platform to get information about different companies globally providing services
What they like: The amount of information related to companies and their services is neatly arranged and well represented. What they dislike: The category filters could be more refined which would help get better and non overlapping results
Company info
BG
Brian G.
Small business · 2023-04-07
G2 ★★★★★Difficult to get a review edited.
What they like: It was easy place to review for a company. They asked deatailed information about the company. What they dislike: If you are a company looking for a platform to gather reviews I think you would be better off utilizing a different platform. Otherwise you are putting your company in serious risk. Any negative review cannot be updated no matter how you address the situation. As a user/reviewer, I have been unable to update my review. I've tried multiple times to submit updates to my review and every request is denied. I don't think it is fair that you cannot update a review, even at the reviewer's request. Most other platforms allow the reviewer to update or delete their reviews if the situation is resolved with the company.
Review editing
CV
Christian V.
Owner, small business · 2022-05-26
G2 ★★★★★Unprofessional and Discriminatory
What they like: The concept is great. That's honestly about it. What they dislike: Terrible company, they boast their badge program as a means for fools like me to drive clients to their site and leave reviews for over a year, and then discriminate and only give badges to who they want to give them to, even if you're ranked #1 in a dozen categories. SHAME ON MATT AND SHAME ON CLUTCH.
Badges
KS
Kevin S.
Small business · 2023-12-01
G2 ★★★★★Clutch Reviews are Worthless
What they like: Poor customer service and very unresponsive, failed to answer various basic questions. What they dislike: Based on numerous Clutch 5 star recommendations, I hired a company for SEO work. I worked with this company for 5 months, spent a fair bit of money, and got minimal results. When I submitted a review of this SEO company to Clutch, they wanted more information in order to list it as a "verified" review. I sent them numerous relevant screenshots proving that I worked with this company. And they still would not verify this review. After half a dozen unhelpful emails back and forth, I asked them to specifically tell me what they want to verify my review and/or to call me. I was told that they cannot tell me what they need to verify a review because their "review team" "keeps that information close to their chest," and "they don't do phone support call meetings." This is a disfunctional outfit, and they have no business doing any reviews.
Review verificationBad hire
SP
Steve P.
Owner, IT services firm · 2024-05-07
G2 ★★★★★over priced online directory
What they like: We had trusted that this web directory would put us in front of potential customers, but instead found only fake/spammy leads come our way. when we contected them to resulve this they told us to change some settings, this did not help, after 8 months working with them we asked for our account to be put on hold, should have asked for a full refund, they denied us and insisted we needed to conitnue updating. spent over $10,000 for no leads and bad customer service What they dislike: no results, no help, just excuse after excuse.
No leadsPrice
VU
Victoria U.
CEO, marketing agency · 2025-12-10
G2 ★★★★★PRETO BUSINESS Corp.
What they like: From the first sight was trustworthy platform. But it seems the platfrom has some not efficient business model. What they dislike: They are artificially posting fake reviews which you couldn't delete without purchasing the subscription. As well, your competitors or some fake reviews providers could lower your rate artificially in order you will purchase the service to navigate the situation.
Fake reviews